These warranty terms form part of the contract between you and Conqueror 4×4 Pty Ltd for the purchase of your new off-road camper or caravan. Please read these Warranty Terms carefully. Please contact us for any clarification of the Terms of the Warranty.
These warranty terms form part of the contract between you and Conqueror 4×4 Pty Ltd for the purchase of your new off-road camper or caravan. Please read these Warranty Terms carefully. Contact us if you require clarification on any aspect of the warranty.
We are proud to offer a Three Year (36 Month) Warranty on all of our Campers and Caravans. This warranty covers faulty workmanship or materials on Conqueror products during the warranty term. For clarity, your Caravan/Camper is a true off-road trailer. However, it is not a tank or a boat. Damage caused by incidents such as striking boulders or submerging the camper (e.g. floating it down a river) does not constitute a warranty claim. Original Equipment Manufacturer (OEM) products and appliances included in your camper (e.g. Redarc, Thetford, Dometic, Fusion, Airbag Man, Truma, Cruisemaster, Ark, etc.) are covered solely by the respective OEM warranties. Please refer directly to the OEM for warranty information.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law:
Our liability is limited, to the extent permitted by law, to the repair or replacement of the Camper or Caravan or a component. We are not liable for consequential loss, including but not limited to:
Conqueror 4×4 Pty Ltd warrants the original purchaser against defects in material and/or workmanship for 36 months from the date of purchase, under normal use and specified servicing. If a defect is proven within the warranty period, Conqueror 4×4 Pty Ltd will repair the defective part, subject to:
We reserve the right to:
We are not liable for warranties (express or implied) made by agents or resellers unless we have provided express written agreement to be bound by them. Any unauthorised claims are the responsibility of the agent or reseller.
Claims may only be made by the original purchaser. The warranty does not cover damage caused by:
Examples of non-covered circumstances include:
This warranty does not apply to owner-maintenance items, including:
Warranty repairs must be carried out by:
Unauthorised repairs may void coverage for the work performed and any resulting damage.
f a claim is accepted, remedies are limited to our discretion:
Our liability will not exceed the amount paid for the product. We are not liable for special, indirect, punitive, or consequential damages to the extent permitted by law.
Wet canvas must be dried within 24 hours to prevent mould. If raining, it is best practice to fully set up the camper rather than leave it closed.
Conqueror Campers and Caravans are designed for off-road use. Due to venting regulations and construction requirements, preventative sealing should be undertaken prior to water crossings at or above body floor level. Safe towing speeds, road conditions, and correct tyre/airbag pressures are critical for safety and durability.
Authorised replacement components must be returned to us and become our property.
Claims will be:
Failure to provide requested information may result in claim rejection. False or misleading information will result in claim denial.
Failure to provide requested information may result in claim rejection. False or misleading information will result in claim denial.
Any approved warranty claim does not extend or renew the warranty period.
Conqueror 4×4 Pty Ltd (ACN 660 205 532)
